What's new at ShopWired?
Admin email customisation using is_admin_email
You can now conditionally modify the content of transactional emails received by the site owner or admin by using the is_admin_email Twig variable within email templates. :contentReference[oaicite:0]{index=0}
This allows you to:
- Add additional information to admin email copies
- Remove content that is only relevant to customers
- Create entirely separate email versions for admins and customers
This functionality is available for the following emails:
- Order confirmation
- Order offline confirmation
- Order confirmation (pre-orders)
- Quote paid
- Payment link paid
- Order failed
To use this feature, it must first be enabled on your account by contacting support. Once activated:
- Only the admin-specific email will be sent to you (not the customer copy)
- CC and BCC settings are ignored for admin emails
- Admin email copies are not stored or viewable in the order timeline
This provides greater flexibility for internal notifications and operational workflows without affecting customer-facing communications.