What's new at ShopWired?
ShopWired orders bug fix
A rare bug was introduced on 31st March 2025 that caused orders processed through ShopWired Payments using Apple Pay or Google Pay to be automatically deleted if the shipping country selected during checkout differed from the country associated with the payment method has been fixed.
Transaction processing was not affected, but orders resulting from successful transactions may have been automatically deleted whilst the bug was live. All affected orders have been restored to affected ShopWired accounts.
The bug was introduced in an attempt to prevent inconsistencies with delivery rates but was found to result in paid orders being removed and associated order data not available. The automatic deletion feature has now been removed to preserve customer orders in these scenarios.