What's new at ShopWired?
Virtual terminal and payment link exports for Xero
The Xero app has been updated to support transactions created through ShopWired Payments using virtual terminal and payment links.
For more information about how these transaction types work in ShopWired, see:
How exports work
When a virtual terminal or payment link transaction succeeds:
- A payment is created in the Xero bank account configured for ShopWired Payments in the Xero
- If you have enabled the option to export ShopWired Payments processing fees, a separate fee entry is also posted to the configured ledger account
Because these transactions do not create orders in ShopWired:
- They do not appear in the existing order export or order export error sections in the Xero app
- They are exported directly as bank payments instead
Contact handling for virtual terminal payments
Virtual terminal transactions do not include customer contact details in the ShopWired Payments API response. In Xero this means these payments are exported as other payments against the bank account you have configured for ShopWired Payments.
App visibility and permissions
This functionality is only available where:
- ShopWired Payments is active on the ShopWired account
- The Xero app has been updated to include the permission to read ShopWired Payments transactions
Existing users of the Xero app may need to update the app in their ShopWired account to grant the new permission before virtual terminal and payment link transactions can be exported.
