Payment links

You can use the Payment links feature within your ShopWired account to create secure checkout links that allow customers to pay for specific products or custom amounts without placing a standard online order.

Payment link transactions are always charged immediately. is not supported.

Payment links are only available for users of ShopWired Payments.

Creating and managing payment links

To create a payment link:

Navigate to ShopWired Payments > Payment Links
Select the create payment link option
Enter the details for the payment link:
- The Name is the payment link title and is displayed to the customer on the payment link page
- The Description is for any other additional information about the payment link that you want to display to your customer on the payment link page
- The Amount is the amount that the customer will pay
- Select yes for the Allow the customer to change the amount setting to allow the customer to edit the amount of money they are paying to you using the payment link
- When selected, on the payment link page, a change amount option will appear for the customer to select and enter the amount they wish to pay
- Select yes for the Limit the number of payments setting to limit the number of payments that can be made with the payment link
- A new setting will be displayed labelled Total number of allowed payments to allow you to enter the maximum number of payments

Once the payment link has been created, a new window will appear displaying the Payment link URL, e.g. https://www.domain.com/checkout/payment-link/yLk0tlvANeabP8t9IrFUro9hfm4v06mu.

Payment links already created are displayed in a table on the payment link page in your ShopWired account with the following columns:

Creation date displays the date that you created the payment link
Name displays the name of the payment link
Amount displays the amount of the payment link
Total paid displays the total amount that all customers have paid using this payment link
Status displays the payment link's status
Active means the payment link is live and available for payments
Inactive means the payment link is paused and unavailable for payments
Expired means the payment link has reached the maximum number of payments or the link has been manually expired
Select copy to copy the payment link URL to your computer's clipboard
Select edit to edit the payment link
Select delete to delete the payment link
Deleting the payment link will not delete any transactions that have already been created using the payment link
Once a payment link has been deleted it cannot be recovered

Every aspect of a payment link already created can be edited, except for the payment link URL which is automatically generated by ShopWired.

The payment link page

A visitor will arrive on the payment link page on your website by visiting the valid URL of a payment link.

If the payment link URL is invalid or the payment link has expired a message will be displayed This payment link has expired, please contact us for a new link. - you cannot customise the contents of this message.

The payment link page displays a form for the visitor to enter:

Their email address
Their name
Their country / region
Their address
Their phone number
Their card information (card number, expiry date and security code)
Payment link transactions support 3DS and follow the normal rules for 3DS on your ShopWired account

Visitors can use Apple Pay or Google Pay to pay for payment links.

Payment link paid email

The Payment Link Paid email is sent automatically when a customer successfully completes payment for a payment link created through ShopWired Payments. This email provides confirmation of the payment and includes all key details related to the transaction.

The email is triggered when ShopWired receives confirmation that a payment link has been paid in full. This occurs immediately after a successful payment is processed through ShopWired Payments.

You can customise the content and design of this email in your ShopWired account's Email page.

The following variables are available in the email.

customer_name

Returns the name of the customer who made the payment.

payment_intent_reference

Returns the unique reference for the payment.

amount

Returns the total amount paid.

domain_name

Returns your account’s domain name.

Managing payment link transactions

Transactions created through payment links do not have a corresponding order within your ShopWired account. They can be managed by navigating to the Transactions page within your ShopWired account, selecting the transaction to view the full details.

You can manage payment link transactions in the same way as standard transactions.

When viewing the transaction information:

The Description, in the Payment details section, displays with the description entered for the payment link
The Payment type, in the Payment method section, displays as Payment link
The customer details section displays the customer's name, email address, phone number and address

In the Activity report the Description column displays with the transaction description (in place of the order reference). Payment link transactions do not display a value in the VAT column.

Unsuccessful payment link transactions

If a payment link transaction is unsuccessful and payment cannot be collected from the customer's card, it will be displayed on the Payments & transactions page within ShopWired.

The transactions decline reason will be displayed in the Status column.

Editing or reactivating expired payment links

Expired payment links can be reactivated if you need to continue accepting payments.

To do so, edit the payment link and change its Status back to Active, or increase the Total number of allowed payments if the limit has been reached.

The payment link URL remains the same, so any customers who still have the link will be able to use it again once reactivated.

Payment link processing fees

Transactions placed through the payment links attract the same processing fees as other transactions placed on your ShopWired Payments account.