Square

Square is a platform for payment processing and point of sale systems, commonly used by ecommerce businesses to manage in-person transactions, customer data, and sales activity across physical and online channels.

Key features include:

Point of sale and in-person payments
Customer profile management
Transaction and sales tracking
Payment processing and reporting
Integration with online and offline sales systems

This Make scenario uses a ShopWired webhook to send order data to Square and create a customer record when an order is finalised.

This scenario allows:

Triggering when an order is finalised in ShopWired
Sending customer data to Make.com
Creating a customer in Square

ShopWired can only provide support for the scenario as provided in this guide. Any customisations or changes made to the scenario are supported by Make.com.

Prerequisites

You will need a Make account
You will need a Square account

Scenario blueprint

The scenario blueprint is available using the Public scenario link

Modules used in this scenario in execution order:

ShopWired Order Finalised
Square - Create Contact

This scenario uses Make app modules.

This scenario uses a webhook trigger.

Scenario setup steps

Select the scenario blueprint provided with this guide
Open it in - You will need a Make account
Create a new scenario from the blueprint
Replace any placeholder values if required
Connect required accounts
Turn the scenario on
Trigger the relevant event in ShopWired

ShopWired webhook data

This scenario is triggered by the following webhook event:

order.finalized

Example payload:

{
  "event": {
    "topic": "order.finalized",
    "data": {
      "object": {
        "id": 123456,
        "createdAt": "2024-01-01T12:00:00Z",
        "billingAddress": {
          "name": "John Smith",
          "emailAddress": "customer@example.com",
          "telephone": "01234567890",
          "addressLine1": "123 Example Street",
          "city": "London",
          "postcode": "SW1A 1AA"
        }
      }
    }
  }
}

Required user inputs

Input	Description
Connection authorisation	Connect your Square account
Webhook URL configuration	Configure the webhook in ShopWired

Recommendations

This scenario creates a new customer in Square for each order received
At least one of email, name, or phone number must be mapped for the customer to be created successfully
Duplicate customers may be created if no deduplication logic is added
Test the scenario using a real ShopWired order to ensure the webhook is triggered correctly
Ensure customer fields are mapped correctly to avoid runtime errors