Your ShopWired package

Your ShopWired package determines the features you have access to on ShopWired and how much you pay for your ShopWired website.

---

If your ShopWired account is in a free trial, to sign up for a ShopWired package:

1. Navigate to Your account (top right) > Your package and inspect the details for each package
2. Select your desired package by selecting the choose package option
3. Select your desired subscription interval:
   • Monthly means you'll be billed once per month
   • Yearly means you'll be billed for 12 months in advance, once per year, and obtain a 10% discount on the equivalent monthly cost
   • 2 Yearly means you'll be billed for 24 months in advance, once every 2 years, and obtain a 20% discount on the equivalent monthly cost
   • 3 Yearly means you'll be billed for 36 months in advance, once every 3 years, and obtain a 30% discount on the equivalent monthly cost
4. Enter your credit/debit card information and address and select to confirm your payment
5. Your card will be automatically charged the full cost of the desired subscription interval

---

If you are already subscribing to a ShopWired package and want to change to a new package

1. Navigate to Your account (top right) > Your package and inspect the details for each package
2. Select your desired package by selecting the choose package option
3. Select your desired subscription interval:
   • Monthly means you'll be billed once per month
   • Yearly means you'll be billed for 12 months in advance, once per year, and obtain a 10% discount on the equivalent monthly cost
   • 2 Yearly means you'll be billed for 24 months in advance, once every 2 years, and obtain a 20% discount on the equivalent monthly cost
   • 3 Yearly means you'll be billed for 36 months in advance, once every 3 years, and obtain a 30% discount on the equivalent monthly cost
4. Select to confirm your payment
5. Your card will be automatically charged the cost of the new package

---

Each of ShopWired’s packages has a turnover limit, which is the maximum amount of turnover your ShopWired website can generate in the previous 365 days

Every night, ShopWired looks at your ShopWired account and its qualifying turnover (as defined below) over the previous 365 days:

• If your ShopWired account is approaching the turnover limit for your ShopWired package, ShopWired will automatically email your ShopWired registered account’s email address to let you know
• The first email is sent when your ShopWired account has exceeded 90% of its package’s turnover limit
• The second email is sent when your ShopWired account has exceeded 95% of its package’s turnover limit
• Both the first and second emails are sent to your ShopWired account's main registered email address
• If the ShopWired account's qualifying turnover is found to be above the turnover limit for your ShopWired package, the account will be automatically migrated to the next highest package available and your billing card will be automatically charged - your account's billing interval will remain the same

You can view your ShopWired account's turnover allowance and current usage in the Your ShopWired package section of the Billing/Invoices page.

---

The following types of orders create a record on the turnover allowance and therefore count towards your ShopWired account’s package’s turnover limit and are therefore qualifying turnover:

• Any completed order created through a payment gateway through the website
• Any unpaid (incomplete) order created through the website that is subsequently marked as paid through ShopWired admin
• Any quote marked as paid through ShopWired admin
• Any order created from a subscription

The following types of orders do not create a record on the turnover allowance and are therefore not qualifying turnover:

• Any order created via ShopWired's API
• Any order created through your ShopWired account
• Any order created using the offline payment method
• Any order imported from eBay or Lightspeed

---

When you change your ShopWired package or your billing interval, ShopWired will automatically apply a pro rata discount on the new package cost and/or reset your billing period.

The table below lists common scenarios when changing packages and what will happen.