Apple Pay & Google Pay

ShopWired offers two separate routes for visitors to complete their payment with either Apple Pay or Google Pay.

On your website's checkout, the digital wallets can be offered at several stages during the checkout process (as shown in the example below).

• If you've configured your checkout to ask visitors to log in to a customer account during checkout, a digital wallet option will be displayed beneath the guest checkout option
• A digital wallet option will also be displayed on the page where a visitor selects their address (if they've logged into a customer account) or enters a new address

If a visitor selects one of these options, they won't need to manually enter an address for their order and will instead select their address from the addresses saved with their wallet:

• A visitor cannot specify a different delivery and billing address for their order, only a single address
• If you have click & collect options, a visitor will first be asked to select a location before proceeding

After the website visitor has proceeded through checkout, if they select either ShopWired Payments or Stripe as their payment method, on the page where they enter their card details, a digital wallet option will be made available.

If the visitor selects to use a digital wallet, they won't be asked to select an address for their order, only a payment method from their list of saved cards.

To enable Apple Pay & Google Pay on your website's checkout, follow the steps below:

1. Navigate to ShopWired Payments > Settings
2. Navigate to the Payment method options section
3. To enable Apple Pay & Google Pay on the payment page:
   • Select yes for the setting Accept payments via Apple Pay & Google Pay
4. To enable Apple Pay & Google Pay as a checkout method (express checkout):
   • Select yes for the setting Allow customers to check out via Apple Pay & Google Pay

1. Navigate to Checkout > Accepting Payments
2. Navigate to the Stripe settings section
3. To enable Apple Pay & Google Pay on the payment page:
   • Select yes for the setting Enable Apple Pay and Google Pay

To offer Apple Pay as a payment method on your website, you must complete a process known as Apple Pay verification. The verification process is mandated by Apple Pay.

Apple Pay verification involves placing a verification file on your website that Apple's servers download and verify. ShopWired has simplified this process, but you are required to trigger Apple Pay verification manually through your ShopWired account:

1. Navigate to Checkout > Accepting payments and locate the Apple Pay section
2. Select the verify domain option

If verification is successful, a message will be displayed in the section You have already requested verification of your domain with ShopWired Payments.

If verification is unsuccessful, you may receive an error message. To troubleshoot the error:

1. Ensure that your root domain, i.e. domain.com, is pointing to ShopWired's servers:
   • If your root domain does not point at ShopWired, e.g. if you are using a subdomain to display your ShopWired website, you must complete Apple Pay verification manually on your domain and cannot use the ShopWired verification feature
2. Ensure that you do not have an AAAA DNS record configured for your root domain
   • If you have an AAAA record for your root domain, remove it
3. Ensure that you have an SSL certificate covering your root domain

If you are still unable to complete Apple Pay verification, contact support for assistance.

The appearance of the Apple Pay & Google Pay buttons is determined by a number of factors:

• Whether the visitor's browser supports Apple Pay & Google Pay
• For example, Apple Pay is only available when using the Safari browser and not on Google Chrome, Firefox, or Microsoft Edge
• Whether you have correctly configured Apple Pay & Google Pay and, for Apple Pay, successfully completed verification
• Whether the visitor has at least one valid payment method set up in their account

Apple Pay & Google Pay Express Checkout is not available for:

• Subscription orders
• Pre-orders

Link is a payment product developed by Stripe that aims to make checkouts faster and easier and is another form of digital wallet that auto-fills a customer's payment information into website checkouts.

ShopWired Payments is built using Stripe and therefore offers Link as a payment method to your website visitors automatically.

The availability of Link is determined by a number of factors and depends on the visitor's previous payment history, whether they have used Link before, and the browser they are using.

Where Link is available, it will be displayed either above the card form on your website or within the card number field, as shown in the example below.

In certain circumstances, determined by Stripe, Link may be displayed in place of Apple Pay and Google Pay options:

• If you are using Stripe, you may be able to disable Link through your Stripe account - contact Stripe support for assistance
• If you are using ShopWired Payments, you cannot disable or control the appearance of Link through your ShopWired or ShopWired Payments account
• If you want to completely disable Link, contact support