Creating a ShopWired Payments account

Once you have checked that your business is eligible to open an account with ShopWired Payments you can do so easily through the payment gateways page of your ShopWired account. Click the 'activate ShopWired payments' button to get started and the onboarding flow will start.

ShopWired Payments is powered by Stripe, one of the world's leading payment platforms, and Stripe performs the onboarding and identity verification process on behalf of ShopWired Payments. As part of the onboarding process, you'll be asked a range of questions about you/your business such as the legal company name, address and the details of any owners of the business.

Stripe may ask for additional identity documents or verification during or after the onboarding process, and you will need to answer any questions asked promptly.

If you have provided all the necessary information that we require to allow you to process transactions and receive payouts, your customers will be able to start using ShopWired Payments immediately.

If we, or our partners, require more information from you, you will be notified within your account dashboard.

Once your account is open, you can begin configuring the settings of your ShopWired Payments account.

To comply with relevant legislation, card network rules and regulations, and ShopWired Payments' own risk and underwriting procedures, we're required to collect certain information from you during the account onboarding process. In addition, we'll need to confirm your identity.

The exact information and identity documents we'll ask for depends on your type of business (for example, if you're operating from a limited company or as a sole trader).

Below, we provide a brief outline of the information that you'll be asked to provide when creating your ShopWired Payments account. We'd advise that you prepare all of this information before starting the onboarding process to ensure that it can be completed smoothly.

You'll be asked to provide:

• Your type of business (e.g. limited company, sole trader, partnership)
• Your website URL

You'll be asked to provide:

• Company name
• Company address and phone number
• Any tax ID (e.g. VAT registration number)
• Names of all directors, beneficial owners and any other executives

For each named representative of the company, you'll be asked to provide:

• Name
• Address
• Date of birth
• Email address and phone number
• Relationship to the company
• Photo ID (e.g. passport, driving licence) - not always required

For each company director and/or beneficial owner of the company, you'll be asked to provide:

• Name
• Address
• Date of birth
• Email address and phone number
• Relationship to the company
• Photo ID (e.g. passport, driving licence) - not always required
• Proof of address (e.g. bank statement, credit card statement, utility bill) - not always required

For limited (LTD) or public limited (PLC) companies, information on all directors will be requested.

You may be requested to supply Photo ID and Proof of address identity documents for company directors and beneficial owners if we can't verify the provided information automatically or if there are concerns about sanctions.

Proof of address (e.g. bank statement, credit card statement, utility bill) - not always required