Creating and managing offers

You can create an unlimited number of product offers within your ShopWired account, but for performance reasons, when checking which offers can be applied to a basket of products, only the first 40 active offers are checked. If you have more than 40 active offers, a particular offer may not always be applied.

When an order has been discounted as a result of an offer being applied:

• ShopWired calculates new prices for the products in the order
• The prices for products on the orders pages within your ShopWired account will be displayed including the offer discount
• When viewing an order within your ShopWired account, the offers applied to the basket are displayed beneath the order grand total (which is the grand total after the offers were applied)
• For each offer applied, the offer title and amount of discount obtained by the customer are displayed

The offer Title and Description are used to display details about the offer on your website.

The display of this information depends on your website's theme. Most themes will only display the offer title on category/search pages and when a product in the basket is affected by the offer. The offer description is usually only displayed on product pages.

Configure a Start date for the offer, which is the date that the offer will be available from. The offer will be available from 00:00:00 on the start date.

Configure an End date for the offer, which is the date that the offer will finish. The offer will be available up to 23:59:59 on the end date.

You can configure an offer to be one of three Discount types:

• Select fixed price to offer the combination of products in the offer for a fixed price
• Configure the fixed price using the Fixed price setting
• Select percent to offer a percentage discount on the total cost of the products the offer applies to
• Use the Discount setting to set the percentage discount
• Use the Maximum discount setting to set a cap on the discount amount given as a result of the offer
• Select monetary to offer a fixed discount amount
• Configure the discount using the Monetary discount setting

When products in a visitor's basket are affected by an offer, ShopWired refers to the product as having been consumed by the offer.

Where there are many products in the basket that can be consumed by an offer, the The order that products in a basket should be consumed by the offer setting determines the order in which ShopWired selects which products in the basket to apply the offer to.

• By price (lowest first) means that products will be consumed starting with the lowest priced product first
• By price (highest first) means that products will be consumed starting with the highest priced product first

The Product count setting determines how many products the visitor must have in the basket in total to qualify for the offer.

Which products and how many of each must be purchased are defined in the Offer targets section. The Product count setting simply determines the total number of qualifying products the visitor must have in the basket to qualify for the offer.

Enter a whole number only in this field; you cannot enter a range here.

Offer targets are the products that the visitor must add to their basket to qualify for the offer.

For each offer target you configure, you must select:

• The Target, which is either a specific product, category of products, or brand of products
• The Minimum quantity, which is the minimum quantity of the target the visitor must add to the basket to qualify for the offer
• If the target does not have to be in the basket to qualify for the offer, configure a value of 0
• The Maximum quantity, which is the maximum quantity of the target the offer can apply to
• If the visitor has more than the maximum quantity of the target in the basket, the basket may still qualify for the offer, but not all the quantity in the basket will be affected by the offer

Some example offers and the target settings are included later in this help guide.

When using the pre-order app, you can select to exclude pre-order products from an offer:

1. Select the Exclude pre-order products from the offer setting
2. Select whether to exclude all pre-order products or pre-order products based on the products ships on date
   • When selecting to exclude products based on the ships on date, select a value for the Ships on date after and Ships on date before settings
   • Ships on date after means products with a ships on date after the configured date will be excluded
   • Ships on date before means products with a ships on date before the configured date will be excluded

To exclude any specific product from an offer, select each individual product using the setting and use the add another option to add multiple products.

Below are some example configurations for different types of common offers.

In a meal deal type offer, a visitor is required to buy 1 product from 3 categories (e.g. sandwiches, drinks, and snacks). In this type of offer:

• The Product count setting is configured as 3
• The Category target type is used to select the sandwiches, drinks, and snacks categories
• The Minimum quantity is configured as 1
• The Maximum quantity is configured as 1

In an offer which gives the visitor any 3 products for a total of £10:

• The Product count setting is set to 3
• The Target type setting is either individually specified products or product categories/brands
• The Minimum quantity is configured as 0
• The Maximum quantity is configured as 3

In an offer where a visitor must add a total of 5 products, one of which is required, to qualify for an offer:

• The Product count setting is configured as 5
• The Product target type is configured for the specific required product
• The Minimum quantity is configured as 1
• The Maximum quantity is configured as 1
• The Target type setting is either individually specified products or product categories/brands for the other products
• The Minimum quantity is configured as 0
• The Maximum quantity is configured as 4