Feefo
If you are using the Feefo platform to collect reviews from your customers, you can use ShopWired's integration to:
- Display on any page
- Display on product pages
- Send information about new orders to Feefo so that Feefo can send feedback invitations to your customers
To install the app:
- Navigate to Apps
- Locate the Feefo reviews app
- Select
install this app
Once you have installed the app, you must enter your Feefo into the app settings.
Feefo orders feed
Feefo orders feed
When you install the app, ShopWired provides an of orders in the format required by Feefo at https://www.yourdomainname.com/feed/feefo?v=2. You should configure this feed within your Feefo account.
The Feefo XML feed:
- Updates once each day, overnight
- Contains orders from the previous day (00:00 to 23:59:59 UTC)
- Only includes product information where the products or variations in the order have been assigned a
- Includes the following information about orders:
- Order reference
- ShopWired
- The Feefo Merchant Identifier (entered into the app's settings)
- Customer's billing name
- Customer's billing email address
- ShopWired
- Product title
- Product category
- Product URL
Orders can appear in the feed through one of two ways:
- When viewing the order in your ShopWired account select the
send to feefooption available in the Order management section - When an order is assigned to the order status that corresponds to the completed
Theme installation
Theme installation
Code for this app needs to be added to your ShopWired theme to display reviews.
global.feefo_reviews
Part of the . Returns an array of service reviews from your Feefo account.
product.feefo_reviews
Returns an array of product reviews on a product.
review.title
Returns the review title
review.comment
Returns the review content.
review.rating
Returns the reviewer's rating, from a value of 1 to 5. An integer is returned.
review.date
Returns the date the review was created (a UNIX timestamp). Use the .
review.product_code
Returns the SKU code that the review is assigned to. This variable is only available on product pages for product reviews.
product.feefo_review_count
Returns the number of reviews for the product.
