Printify

To connect your Printify account to ShopWired:

1. Make sure you are logged into your Printify account in another browser tab. If you don’t have an account, create one here
2. Navigate to Apps > Manage > Printify
3. Select connect with Printify
4. Follow the on-screen instructions to authorise ShopWired to access your Printify account

Once the connection has been established, a confirmation message will be displayed and additional settings for the app will be available.

If you want to disconnect your ShopWired and Printify accounts, select the disconnect option in the app.

If you want new orders to be automatically placed into production when they are exported to Printify, enable this setting. If this setting is not enabled, orders will be exported as pending, and you will need to manually submit them for fulfilment in your Printify account.

When ShopWired receives a message from Printify that an order has been shipped, the app will change the status of the order in ShopWired to the order status corresponding to the shipped default order status.

If you want to automatically notify a customer when Printify ships their order (through an order status email), select the send an email to the customer when the order status is changed to shipped setting.

In the Delivery rates mapping section of the Printify app, you can map each of your configured delivery rates to a corresponding Printify shipping method.

Printify offers two shipping methods: Standard and Express.

To map delivery rates:

1. Locate the Delivery rates mapping section in the Printify app
2. Select the get ShopWired delivery rates option to import your ShopWired delivery rates into the app
   • The date of the last sync is displayed at the top of the section
3. For each of your ShopWired delivery rates, select a corresponding Printify shipping method from the dropdown menu
4. Save your changes

To list products from Printify on your ShopWired website, you need to first configure them in your Printify account. Once configured:

1. Navigate to the Printify products section in the Printify app
2. Select the products you want to import by selecting the checkbox for each product, or select the checkbox at the top to select all products on the page
3. Select import selected

If you want to import all products from that Printify store, select import all.

Once you have imported a product from Printify, you should select to edit each product to add additional information that won't have imported from Printify. For example:

• Configuring at least one category
• Writing a product description
• Setting a recommended retail price

You can edit imported products through your ShopWired account in the standard way.

When you receive an order containing a product that has been imported from Printify, the details of the product(s) and order will be exported to Printify automatically. Orders are exported to Printify as soon as they are created on ShopWired.

• If the order also contains products not fulfilled by Printify, those products will not be included in the exported order
• Printify will fulfil the order and ship it directly to the customer

If an order fails to export to Printify, it will appear in the Export errors section of the app:

1. Review the error in the Export errors section
2. Fix the issue (e.g., update the order or product details)
3. Retry the export by selecting retry auto-export