OpenWidget
OpenWidget is a customer communication widget platform that enables businesses to add contact forms, FAQs, messaging channels and sales tools to their website.
Key features include:
- Contact card and enquiry forms
- FAQ and quick answer sections
- Messaging channel integrations
- Custom links and navigation buttons
- Product and trust widgets
OpenWidget integrates with ShopWired by adding a tracking to the ShopWired theme so that the widget can display across your website.
Account creation
Account creation
Create an account on the OpenWidget website at OpenWidget.
After creating your account, complete the onboarding steps to configure your contact form and OpenWidget will provide the installation script for your website.
Theme installation
Theme installation
OpenWidget provides a script similar to the example shown below:
<script>
window.__ow = window.__ow || {};
window.__ow.organizationId = "YOUR_ORGANIZATION_ID";
window.__ow.integration_name = "manual_settings";
</script>
<script src="https://cdn.openwidget.com/widget.js" async></script>
The script shown above is provided as an example only. You must copy the exact script provided in your own OpenWidget account, as the script and any ID values will be unique to your website.
- Navigate to Website > Themes
- Select the
code editoroption for the theme you want to edit - Open the
master.twigfile - Add the script just before the closing
</body>tag - Select Save changes
After the script has been added, OpenWidget will begin displaying on your website.
OpenWidget then allows you to configure the content displayed within the widget from your OpenWidget account.
Recommendations
Recommendations
- Test the widget on a draft theme before publishing changes
