Sendcloud

Create an account on the Sendcloud website at Sendcloud.

After your account has been created, Sendcloud provides an option to upload order data using a CSV file. Sendcloud requires specific mandatory fields when importing orders.

Sendcloud imports order data using a CSV file uploaded within your Sendcloud account. The required fields and column structure are defined by Sendcloud.

To export your orders from ShopWired:

1. Navigate to Orders
2. Use the export option to download your orders as a CSV file
3. Save the CSV file to your computer

The exported CSV file can then be uploaded to Sendcloud.

If required, column mapping must be configured within Sendcloud to match ShopWired’s CSV structure to Sendcloud’s required fields. Sendcloud requires mandatory fields such as customer name, country code, postal code, street name, house number and city to be mapped before orders can be created.

After the file is uploaded and successfully mapped, the orders will appear within your Sendcloud account ready for label creation.

• Ensure all customer shipping address fields are completed in ShopWired before exporting orders
• Confirm order weights in ShopWired to ensure accurate carrier rate calculation
• Export only unfulfilled orders to avoid duplicate shipments
• Retain a copy of each exported CSV file for reconciliation and shipment tracking