Voucher codes

Enter the Voucher code, which is the text that visitors will enter on your shopping basket page to apply the voucher code to their basket, for example, 10OFF for a 10% discount voucher code.

Enter the Valid from and Expires on dates, which determine when the voucher code can be used by visitors. The voucher code will be able to be used from 00:00:00 on the valid from date up to 23:59:59 on the valid to date.

If you'd like the voucher code to be applied to visitors' baskets automatically, without them having to enter the voucher code, select apply code automatically. Leave this setting deselected if you would like visitors to enter the code manually to obtain the discount.

Select the Discount type, which is the type of discount that will be applied when the visitor enters the voucher code:

• Monetary discount is used to create a fixed monetary discount
• % discount is used to create a percentage discount
• Shipping discount is used to create a discount applied to the shipping costs of a basket

Voucher codes that use a monetary or percentage discount can only reduce the cost of the product itself. These voucher codes do not apply to specific delivery prices, product choices, product extras, or shipping costs. The discount will be calculated based solely on the product’s base price.

Enter the Discount value, which is the value of the discount. For shipping discounts:

• Select the free option to offer free shipping when the voucher code is used
• Select apply to all shipping rates (untick to specify shipping rates) to indicate that the voucher code is applicable to all shipping rates
• Deselect apply to all shipping rates (untick to specify shipping rates) to select the shipping rates that the voucher code is applicable to

Select the Voucher code target of the voucher code to determine the type of shopping baskets that the voucher code is applicable to:

• All orders means that the voucher code is applicable to any basket
• Orders over means that the voucher code is only applicable to baskets over a certain value (the basket's grand total is compared to the value set in the Amount setting)
• Category means that the voucher code should only be applicable to baskets containing products assigned to a specific category
• You can select the category(s) in the Specific category setting, use the add another option to add multiple categories
• You can select either parent or leaf categories
• Brand means that the voucher code should only be applicable to baskets containing products assigned to a specific brand
• You can select the brand(s) in the Specific brand setting, use the add another option to add multiple categories
• Product means that the voucher code should only be applicable to baskets containing specific products
• You can select the product(s) in the Specific product setting, use the add another option to add multiple products

Select the setting apply the discount for multiple quantities of the same product to apply the discount repeatedly for each single unit of a product in the basket.

Deselect the setting apply the discount for multiple quantities of the same product to apply the discount only to a single unit of a product in the basket.

The Maximum number of uses (all customers) setting determines the total number of times that the voucher code can be used by all visitors:

• Once the voucher code has been used the maximum number of times, new visitors will not be able to apply the voucher code to their basket

The Maximum number of uses (per customer) setting determines the number of times that an individual visitor can use the voucher code:

• For this setting to work and be enforced, visitors must be logged into a customer account at the time the voucher code is used
• The limit is applied to each customer account; if the same individual registers for a second account, the limit is enforced separately on that account

Use the Excluded products setting to exclude specific products from the voucher code:

• This setting is only applicable if you haven't selected individual products as the target type
• Use the add another option to configure multiple excluded products

Use the Excluded categories setting to exclude specific categories of products from the voucher code:

• You can only select leaf categories here
• Use the add another option to configure multiple excluded categories

Use the Internal notes setting to enter any internal notes that you want to specify for the voucher code:

• Internal notes are not displayed to your visitors, customers, or on your website

Use the Tags setting to organise your voucher codes:

• When managing existing voucher codes, you can filter to only see voucher codes with a particular tag
• You can assign multiple tags to a voucher code; enter multiple tags separated with a comma

To manage existing voucher codes, navigate to Discounts > Voucher codes:

• Each voucher is displayed in a table
• You can make a voucher code inactive by deselecting the active setting
• This will prevent it from being applied to any new or existing baskets
• You can edit a voucher code by selecting the edit option and configuring the new details for the voucher code
• To delete a voucher code, select the delete option
• This process is irreversible, and once a voucher code has been deleted, it cannot be recovered
• Use the search box to display only voucher codes matching the code that you enter
• Use the filter your voucher codes option to display only voucher codes with a specific tag that you select
• Use the filter by date option to filter codes by their valid from and valid to dates

Your website visitors can enter a voucher code on the shopping basket page. The appearance of the voucher code form is determined by your website's theme.

ShopWired's Version 5 themes have a theme setting that allows you to specify which types of website visitors can enter a voucher code, allowing you to prevent certain visitor types (e.g. visitors logged into a trade account) from entering a voucher code. You can use these theme settings to completely remove the voucher code form on your website.

When a voucher code has been applied to the visitor's basket, the discount obtained from using the voucher code is displayed in the discounts line total.

Only one voucher code can be used on a visitor's basket at any one time. Once a voucher code has been applied to a basket, the visitor will need to remove the voucher code (by selecting the remove option) if they want to apply a different voucher code to their basket.