Delivery rate inclusions/exclusions
The Delivery rate exceptions app allows you to:
- Exclude delivery rates from being available for selection when specific product(s) are in the visitor's basket
- Create delivery rates that are only available for selection when specific product(s) are in the visitor's basket
To use the delivery rate exceptions app:
- Navigate to Apps
- Locate the Delivery rate exceptions app
- Select
install this app
- Configure delivery rate exclusions or delivery rate inclusions (described below)
Delivery rate exclusions
Delivery rate exclusions
When creating or editing a delivery rate, you can select the exclude products from this delivery rate
option to select products to exclude from the delivery rate.

When at least one of the excluded products is in the visitor's basket, the delivery rate will not be available for selection.
Delivery rate inclusions
Delivery rate inclusions
When creating or editing a delivery rate, you can select the make this delivery rate only available for certain products
option to select products that make the delivery rate available for the visitor's basket.
The visitor must have only included products in their basket for the delivery rate to be available for selection.
Configuring delivery rate exceptions in bulk
Configuring delivery rate exceptions in bulk
You can use the delivery rate import system to configure excluded or included products for delivery rates using a CSV file upload with the Included/Excluded
and Product IDs
columns.
Included/Excluded
Enter either Included
or Excluded
depending on whether you want to create delivery rate exclusions or inclusions.
Product IDs
Enter the you want to exclude or include from the delivery rate; separate multiple IDs with a comma.
Example format
ID | ... | Included/Excluded | Product IDs |
---|---|---|---|
123 | ... | Included | 123456, 123457, 123458 |
124 | ... | Excluded | 123459 |