Migrating from Subscriptions v1

Installing the new Subscriptions app does not change how your website creates subscriptions. You can prepare your plans and theme while the earlier Subscriptions app continues to manage existing subscriptions.

Activation is the final step. Once you activate the new system, new subscription purchases use the new app. Existing subscriptions remain in the earlier system and continue to renew there. They are not converted into contracts in the new app.

1. Install and connect the new Subscriptions app in your ShopWired account
2. Create a plan for each subscription option you intend to offer
3. Configure each plan's interval, price or discount, trial period and subscription length, where applicable
4. Assign the products and product variations that customers should be able to purchase using each plan
5. Review the plans and assignments to confirm that all intended subscription options are present and enabled

Creating only one plan does not mean your account is ready to activate. Complete the full set of plans and product assignments that your website needs first.

Make the theme changes needed to display the new subscription options and submit the selected plan when a visitor adds a product to their basket. Check that visitors can identify and select a subscription option on relevant product pages. The customer management pages are hosted outside your theme; add a Manage subscriptions link so customers can reach them.

If you need help making these changes, contact theme support.

Complete and check your theme changes before activation. A plan readiness result in the app does not confirm that your website's theme is ready.

Only complete these steps after all your plans and theme changes are ready:

1. Open the Activation page in the Subscriptions app
2. Review the readiness results and resolve any outstanding issues
3. Confirm that you have created all the plans you need and completed the required theme changes
4. Review the effect on new and existing subscriptions
5. Select activate new subscription system and wait for the app to confirm that the new system is live

Activation changes the system used for new subscription purchases across your ShopWired account. It does not move existing subscriptions from the earlier app.

Check that your website displays the intended subscription options. When a visitor places a new subscription order, confirm that the new app shows its contract and initial order. Continue to manage subscriptions created before activation in the earlier system.