Feedhub
Feedhub is a feedback management platform that enables businesses to collect, organise and prioritise user feedback through a public board and embeddable widgets.
Key features include:
- Public feedback boards
- Embeddable feedback widgets
- Voting and idea tracking
- Custom branding options
Feedhub integrates with ShopWired by adding a to a website page so you can collect feedback directly from your website using an embedded widget.
Account creation
Account creation
Create an account on the Feedhub website at Feedhub.
After creating your account and setting up your app, Feedhub will provide embedding code for your feedback widget.
Adding Feedhub widget code to website pages
Adding Feedhub widget code to website pages
To display the Feedhub feedback widget on your ShopWired website, once you have configured the widget you will be provided with embed code similar to the example shown below:
<script>
window.FeedhubWidget = {
appSlug: "your-app",
widgetKey: "your-unique-widget-key"
};
</script>
<script async src="https://feedhub.app/widget.js"></script>
The script shown above is provided as an example only. You must copy the exact script provided in your own Feedhub account, as the script and any key values will be unique to your website.
- Navigate to Website > Themes
- Select
customise your themefor the theme you want to edit - Select
add a new section - Select the
custom HTMLsection type - Paste the Feedhub embed code into the Custom HTML setting
- Select out of the section and use the theme editor to position the widget on the page
After the script has been added, Feedhub will begin collecting data from your website.
If you want to add to a website page select yes! from the Tick here to enter additional custom HTML/JS/CSS setting to add the code.
Recommendations
Recommendations
- Only add the widget to pages where customer feedback is required
- Test the widget placement before making the page live
- Configure branding and language within Feedhub before embedding
- Review and manage feedback regularly within your Feedhub dashboard
