Lime Connect
Lime Connect is a platform for creating chat widgets and AI-powered assistants to communicate with website visitors and manage customer interactions.
Key features include:
- Live chat and messaging tools
- AI agent configuration
- Multi-channel communication options
- Customisable website widgets
Lime Connect integrates with ShopWired by adding a tracking to the ShopWired theme so you can display a chat widget on your website.
Account creation
Account creation
Create an account on the Lime Connect website at Lime Connect.
After your account is created, you can configure your AI agent and create a website widget.
Theme installation
Theme installation
Lime Connect provides a script similar to the example shown below:
<script async type="text/javascript" src="https://userlike-cdn-widgets.s3-eu-west-1.amazonaws.com/YOUR_WIDGET_ID.js"></script>
The script shown above is provided as an example only. You must copy the exact script provided in your own Lime Connect account, as the script and any ID values will be unique to your website.
- Navigate to Website > Themes
- Select the
code editoroption for your active theme - Open the
master.twigfile - Paste the Lime Connect script just before the closing
</body>tag - Select Save changes
After the script has been added, Lime Connect will begin loading the chat widget on your website.
Once the script is installed, the widget will display based on your Lime Connect configuration.
Recommendations
Recommendations
- Configure your AI agent before installing the widget
- Ensure the correct widget is selected when copying the script
- Avoid adding the script multiple times
- Test the widget on a draft theme before publishing
- Keep a record of script placement for future updates
