Etsy

Once you've installed the Etsy app:

1. Navigate to Apps > Manage > Etsy

After you've connected your Etsy account to ShopWired, use the Search for your Etsy shop setting in the Etsy Shop Selection section to search for your Etsy shop:

1. Enter your shop name and select search shops
2. A list of matching Etsy shops will be listed for you to select from
3. Select your Etsy shop that is associated with the Etsy account that you have connected
   • You must only connect an Etsy shop associated with the Etsy account that you have connected to the app
4. Select the radio button next to the shop name
5. Select the select shop option and confirm your selection

To disconnect your ShopWired and Etsy accounts, select the disconnect option in the app.

Before stock can be synchronised between ShopWired and Etsy, you’ll need to configure how the sync should work by selecting a master stock controller. The master stock controller determines which system will be used to control stock levels across both platforms. Stock levels will always sync from the master to the other system.

You should select the platform that is your master stock controller based on where you will add new stock to (e.g. when you make more stock or receive a delivery from your supplier).

Use the Which system will you use to control stock levels setting to select which system will control stock:

• ShopWired – ShopWired controls stock levels and updates Etsy
• Stock syncs from ShopWired to Etsy
• Stock is synced in real time
• Updates are immediate when stock changes in ShopWired
• Etsy – Etsy controls stock levels and updates ShopWired
• Stock syncs from Etsy to ShopWired
• Syncs are not real-time
• You must use the sync now button for an instant sync, or enable the Nightly Stock Sync setting for automatic syncing once per day

The nightly stock sync sync all stock levels between ShopWired and Etsy automatically, at approximately midnight (UTC) each day.

• If you have selected Etsy as the master stock controller, it is strongly recommended to enable the nightly stock sync
• If you do not enable the master stock controller, all stock syncs will need to be performed manually using the sync now option
• If you have selected ShopWired as the master stock controlled, the nightly stock sync serves as a back up stock sync to correct any errors in the real time stock sync

Select enabled to enable the nightly stock sync or disabled to disable it.

When Etsy is the master stock controller, a sync now option is displayed. This option triggers an immediate one-time stock sync from Etsy to ShopWired. It may take some time to complete if you have a lot of products to sync.

To see stock sync activity between ShopWired and Etsy, select the view logs option.

The stock sync logs display:

• The timestamp of each sync event
• The direction of the sync event
• Either ShopWired → Etsy or Etsy → ShopWired) (*)
• Type of sync
• Either manual or nightly (*)
• List of products affected (*)

Use this log to verify that stock has synced correctly or diagnose any issues.

The Etsy listings section displays listings from your Etsy account. You can use this section to import Etsy listings into ShopWired to create ShopWired products.

Each Etsy listing from your account is displayed in a table:

• Image displays the Etsy listing's primary image
• Title displays the title of the Etsy listing
• Quantity displays the current stock quantity
• If the listing does not have variations, the stock quantity of the listing will be displayed
• If the listing has variations, each option value is displayed with the corresponding quantity
• SKU displays the SKU code of the listing
• If the listing does not have variations, the SKU of the listing will be displayed
• If the listing has variations, each option value is displayed with the corresponding SKU
• ShopWired products must have a SKU code to track stock quantity (*)
• Price displays the price of the listing
• Listings with variations display the lowest and highest priced variation
• Status displays the listings current status on Etsy
• You can import both Active and Draft listings from Etsy into ShopWired
• Edit means (*)
• Imported displays whether or not the listing has previously been imported into ShopWired
• If you delete a previously imported Etsy listing from your ShopWired account then ... (*)
• If you import a previously imported Etsy listing, stock sync will ... (*)

To import listings into ShopWired:

1. Select the checkbox for each listing you'd like to import
2. Use the What category should the products be imported into setting to select which category you'd like to assign to all of the selected listings to in ShopWired
   • ShopWired recommends creating a new category within your ShopWired account to import listings into with a name such as Etsy imports allowing you to make further edits to the ShopWired product before making it live
3. Select the Import items as active option to import listings into your ShopWired account as active products
4. Select import selected products

Each listing will take up to 1 minute to import. During the import, you can navigate away from the page and return later. The app does not provide a progress report on Etsy imports (*). If you have selected a lot of listings to import, this process may take some time.

Products exported from ShopWired to Etsy appear in the table of Etsy listings, ensure you do not duplicate listings by using the () Listings are refreshed each time the app loads. () If a listing is not displayed in the app then... (*)

When importing listings from Etsy into ShopWired, the Etsy app imports the following Etsy listing information (*):

The ShopWired Products for Export section displays products from your ShopWired account that can be exported to Etsy.

Use the search option to search ShopWired products either by product name or SKU code.

Each ShopWired product in your account is displayed in a table:

• Image displays the ShopWired product's primary image
• Title displays the title of the ShopWired product
• Quantity displays the current stock quantity
• If the product does not have variations, the stock quantity of the listing will be displayed
• If the product has variations, each option value is displayed with the corresponding quantity
• SKU displays the SKU code of the listing
• If the listing does not have variations, the SKU of the listing will be displayed
• If the listing has variations, each option value is displayed with the corresponding SKU
• Price displays the price of the listing
• Listings with variations display the lowest and highest priced variation
• Exported displays whether or not the listing has previously been exported to Etsy
• If you delete a previously exported ShopWired products from your Etsy account then ... (*)
• If you export a previously imported Etsy listing, stock sync will ... (*)

To export product into Etsy:

1. Select the checkbox for each product you'd like to export
2. Use the Select Etsy Taxonomy Category setting to select which category you'd like to assign to all of the selected products to in Etsy
3. Use the Select Shipping setting to select the cost of (*) the shipping method from your ShopWired account that should be given to the Etsy listing
   • Etsy requires (*)
4. Enter a value in the Origin Postal Code setting to configure the location that Etsy listings will be shipped from
   • This value is a requirement for creating listings in Etsy (*)
5. Use the Export items as active setting to select whether or not to create the listings as active in Etsy
   • If you do not select this setting, the listings will be created as Draft within Etsy
6. Select export selected products to Etsy

Each listing will take up to 1 minute to export. During the export, you can navigate away from the page and return later. The app does not provide a progress report on Etsy exports (*). If you have selected a lot of listings to import, this process may take some time.

Products exported from ShopWired to Etsy appear in the table of Etsy listings, ensure you do not duplicate listings by using the () Available listings are refreshed each time the app loads. () If a listing is not displayed in the app then... (*)

When export listings into Etsy, the Etsy app exports the following ShopWired product information (*):

The Product stock sync logs section displays a log of each product stock sync event in a table:

• Etsy listing ID displays the ID of the Etsy listing
• Title displays the title of the Etsy listing
• Last synced displays the date and time (in UTC) that the last stock sync event occurred
• Vew provides a link for you to view the log of the stock sync event

Both Etsy → ShopWired and ShopWired → Etsy stock sync logs are displayed (*).

Use the logs to debug errors (*).

Nightly stock sync events are displayed (*).

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