Account security
Account security covers sign-in protection, password handling, MFA where available, Face ID or biometric unlock, sessions, and logout.
Use the latest information shown in ShopWired Pay before taking action. Financial information, account status, and customer-facing actions are confirmed by ShopWired Pay.
What this page covers
What this page covers
This page covers:
- Password rules for opening an account
- Forgotten password
- MFA settings where available
- Face ID or biometric unlock
- Session expiry
- Logout from managing your account
Using Account security
Using Account security
Common tasks include:
- review sign-in settings
- enable biometric unlock where available
- complete MFA setup where shown
- logout from the app
Where the app shows a status, warning, required action, or validation message, follow the message shown before continuing.
Statuses and unavailable actions
Statuses and unavailable actions
Some actions are available only when the account, payment, customer, or selected item supports them.
If an action is not shown, the account or record may not currently support that action in the app.
For financial actions, do not repeat the action while ShopWired Pay is checking, pending, or unable to confirm the final status.
Problems to check
Problems to check
Review the following if the page does not behave as expected:
- lost device
- failed biometric unlock
- expired session
- incorrect password attempts
- MFA recovery
Refresh the page where available. If the issue continues, contact ShopWired Pay support.
