Card readers

ShopWired Pay supports the following card reader families where account setup allows them:

• WisePad 3
• S700
• S710

WisePad 3 must be connected before it can be used for Charge or Till payment. S700 and S710 must be registered to the account and pass a readiness check before payment.

To register an S700 or S710 reader:

1. Navigate to Card readers
2. Select Connect a new device
3. Select S700 or S710
4. Enter the Pairing code shown on the reader
5. Select Register this reader
6. Wait for ShopWired Pay to confirm the reader has been registered

After registration, the reader appears in Registered readers.

WisePad 3 must be connected to the device before it can be used for payment.

To connect WisePad 3:

1. Navigate to Card readers
2. Select Connect a new device
3. Select WisePad 3
4. Follow the on-screen connection steps
5. Wait for the reader to appear in Connected devices

Use Test reader where available before taking payment with a card reader. See Tap to Pay for taking payment without an external reader.

The reader detail can show information such as:

• Device name
• Reader ID
• Serial number
• Location ID
• Ready for payments

For S700 and S710, the readiness check confirms that the registered reader is available through ShopWired Pay before payment starts. For WisePad 3, the reader must remain connected to the device.

If a reader cannot be used for payment, check the following:

• The reader is charged and switched on
• The reader has a working internet connection where required
• The iPhone or iPad has the required Bluetooth and Location Services permissions for WisePad 3
• The reader is not already busy with another payment
• The app shows the correct reader in Connected devices or Registered readers

If the reader still cannot be used, contact ShopWired Pay support.