Tap to Pay

Tap to Pay on iPhone lets a supported iPhone accept eligible contactless card and digital wallet payments through ShopWired Pay.

Payment status is confirmed by ShopWired Pay. Do not repeat a payment while the app is checking the result of a Tap to Pay payment.

Requirements

Tap to Pay on iPhone requires a supported iPhone, a supported account, and an available network connection.

The app checks payment readiness before starting payment. If Tap to Pay is unavailable, follow the message shown in the app.

Taking a Tap to Pay payment

To take a Tap to Pay payment:

Navigate to Charge or the supported Till payment flow
Enter or review the amount
Select Tap to Pay on iPhone as the payment method where shown
Select the payment action
Ask the customer to present a contactless card or digital wallet when prompted
Wait for ShopWired Pay to confirm the final payment status

Do not ask the customer to pay again if the app is still checking the payment result.

Payment outcomes

A Tap to Pay payment can be successful, failed, cancelled, pending, or unknown.

If the status is unknown or checking, use the status check action where available and wait for ShopWired Pay to confirm the result.

Receipts

Send a receipt only after ShopWired Pay confirms that the payment was successful.

A receipt delivery problem does not change the payment status.

Tap to Pay problems

If Tap to Pay cannot start, check the account status, network connection, iPhone support, app permissions shown in the app, and card reader alternatives where relevant.