Opening an account
Opening an account covers creating a ShopWired Pay account, verifying the email address, accepting required policy documents, and completing payment-provider onboarding where required.
ShopWired Pay accounts are ShopWired-backed accounts. Creating an account in the app does not create a standalone payment-provider account for the user to manage separately.
Creating an account
Creating an account
To open an account:
- Open the ShopWired Pay app
- Select the account creation option
- Enter the email address and password
- Select the country and language where shown
- Review and accept the required Terms & conditions and privacy policy
- Submit the account creation form
If account creation cannot continue, review any message shown in the app and correct the required settings.
Verifying the email address
Verifying the email address
ShopWired Pay sends a 6 digit verification code to the email address used for account creation.
To verify the account:
- Open the verification email
- Enter the 6 digit code in the app
- Submit the code before it expires
If the code has expired or is not accepted, request a new code where the app provides that option.
Completing onboarding
Completing onboarding
After email verification, the app may show hosted onboarding. Complete the required business and verification steps before taking payments or requesting payouts.
When onboarding has been completed, return to ShopWired Pay and refresh the account status if it does not update automatically.
Login after account creation
Login after account creation
After the account is active, use the email address and password to log in.
Where existing ShopWired login is available, use the ShopWired login option shown in the app. Review managing your account after logging in to check account details.
Account creation problems
Account creation problems
If account creation, email verification, or onboarding cannot be completed, contact ShopWired Pay support.