Charge

The Charge page is used to enter an amount and take an in-person card payment using Tap to Pay on iPhone or a supported card reader.

Payment status is confirmed by ShopWired Pay. Do not take the same payment again while the app is checking the result of a previous attempt.

Entering an amount

Use the Amount setting to enter the amount to charge. The app shows the currency for the active account.

If calculator tools are available, use Calculate the total, Add VAT at 20%, Remove VAT at 20%, or Use this total to prepare the amount before payment.

Do not add amounts in different currencies together.

Selecting how to take payment

The Charge page can use Tap to Pay on iPhone or a supported card reader.

Available actions can include:

Take payment
Take payment with %@
Cancel payment
Check payment status

S700 and S710 readers are checked through ShopWired Pay before payment. WisePad 3 setup is covered in card readers.

Payment status

A Charge payment can finish as successful, failed, cancelled, pending, capture needed, or unknown.

If the app shows a checking or unknown status, use Check payment status where available. Do not ask the customer to pay again until ShopWired Pay confirms the final status.

Receipts

Receipt actions appear after ShopWired Pay has confirmed the relevant payment state.

A successful payment can offer a payment receipt. A failed or incomplete payment attempt can offer a failed payment receipt where available.

A receipt delivery problem does not change the payment status. Check the payment status separately before taking further action.

Charge problems

If a payment cannot be started, check the amount, connection status, account readiness, and selected payment device.