Notifications
Notifications controls which ShopWired Pay alerts and in-app messages a user receives for important account and payment events.
Use the latest information shown in ShopWired Pay before taking action. Financial information, account status, and customer-facing actions are confirmed by ShopWired Pay.
What this page covers
What this page covers
This page covers:
- Notification preferences
- Payment notifications
- Payout notifications
- Refund notifications
- Dispute notifications
- Early fraud warning notifications
- Account restriction notifications
Using Notifications
Using Notifications
Common tasks include:
- review notification preferences
- enable or disable available notification types
- open notification detail where supported
Where the app shows a status, warning, required action, or validation message, follow the message shown before continuing.
Statuses and unavailable actions
Statuses and unavailable actions
Some actions are available only when the account, payment, customer, or selected item supports them.
If an action is not shown, the account or record may not currently support that action in the app.
For financial actions, do not repeat the action while ShopWired Pay is checking, pending, or unable to confirm the final status.
Problems to check
Problems to check
Review the following if the page does not behave as expected:
- iOS notification permission denied
- missing critical alerts
- stale notification routing
- multiple devices receiving alerts
Refresh the page where available. If the issue continues, contact ShopWired Pay support.
