Subscriptions
Subscriptions shows recurring ShopWired Pay payment activity where recurring billing is supported for the account.
Use the latest information shown in ShopWired Pay before taking action. Financial information, account status, and customer-facing actions are confirmed by ShopWired Pay.
What this page covers
What this page covers
This page covers:
- Subscription list
- Subscription detail
- Subscription statuses
- Customer and payment method context where available
- Recurring payment link context where available
Using Subscriptions
Using Subscriptions
Common tasks include:
- view active subscriptions
- review subscription status
- check latest payment activity
- archive or cancel only where the app exposes the action
Where the app shows a status, warning, required action, or validation message, follow the message shown before continuing.
Statuses and unavailable actions
Statuses and unavailable actions
Some actions are available only when the account, payment, customer, or selected item supports them.
If an action is not shown, the account or record may not currently support that action in the app.
For financial actions, do not repeat the action while ShopWired Pay is checking, pending, or unable to confirm the final status.
Problems to check
Problems to check
Review the following if the page does not behave as expected:
- failed renewal payment
- cancel action availability
- stale status
- customer email mismatch
Refresh the page where available. If the issue continues, contact ShopWired Pay support.