Slack

Slack is a team messaging platform that allows businesses to receive internal notifications and communicate in real time using channels.

This Make.com scenario sends a notification to a Slack channel when a new order is finalised on a ShopWired website. It uses a ShopWired webhook as the trigger and posts a formatted message to Slack using the Slack app module in Make.com.

Make.com scenario:

This scenario allows new ShopWired orders to be sent to Slack:

Listens for the order.finalized webhook event from ShopWired
Receives order data using a Make.com Custom Webhook
Sends a message to a selected Slack channel containing order details

Prerequisites

Before using this scenario, you will need:

A ShopWired account with access to webhooks
A Make.com account
A Slack workspace with permission to post messages to a channel

Scenario blueprint

Use the following Make.com scenario blueprint url to import this scenario into your Make.com account:

https://www.make.com/blueprint/REPLACE-WITH-OFFICIAL-BLUEPRINT-URL-v1

This scenario is hosted in the official ShopWired Make.com account and can be imported directly using the link above.

Scenario setup steps

Select the scenario URL provided above
Open the link in Make.com
Create a new scenario from the blueprint
Replace any placeholder values if required
Connect your Slack account when prompted
Select the Slack channel and confirm the message content
Turn the scenario on
Place a test order on your ShopWired website to trigger the order.finalized event

Platforms and modules used

This scenario uses the following Make.com modules:

Webhooks – Custom webhook
Receives order data from ShopWired
Slack – Send a message
Sends a formatted order notification to a Slack channel using a bot connection

This scenario uses the Slack app module in Make.com.

ShopWired webhook data

This scenario is triggered by the following ShopWired webhook event:

order.finalized

Example webhook payload

{
  "event": {
    "topic": "order.finalized",
    "subjectType": "order",
    "subjectId": 1000123
  },
  "data": {
    "object": {
      "reference": "1000123",
      "total": "59.99",
      "currency": "GBP",
      "customer": {
        "email": "customer@example.com"
      },
      "createdAt": "2026-01-13T15:04:22+00:00"
    }
  }
}

Webhook field mapping

Field path	Description
`data.object.reference`	Order reference
`data.object.total`	Order total
`data.object.currency`	Order currency
`data.object.customer.email`	Customer email address
`data.object.createdAt`	Order creation date

Required user inputs

After importing the scenario, you must provide the following values:

Placeholder / setting	Description	Where to find it	Example
Slack connection	Connects Make.com to your Slack workspace	Slack account	–
Slack channel	Channel where messages will be posted	Slack channel list	`#orders`
Message text	Content of the Slack notification	Defined in scenario	New order received

Recommendations

The ShopWired webhook Test option does not include full order data.
A completed order is required to capture the full webhook payload.
This scenario sends notifications only and does not modify orders.
ShopWired can only support the scenario as provided in this guide.
Any customisations or changes to the scenario are supported by Make.com.