Survicate
Survicate provides survey tools for collecting visitor feedback using pop-up surveys, feedback buttons and embedded surveys. Surveys are created, configured and managed within your Survicate workspace.
Key features for Survicate include:
- Multi-channel survey creation
- Wide range of survey templates
- Feedback analysis
Survicate integrates with ShopWired by adding a to your theme. This allows surveys to display on your website and responses to be collected from visitors.
Account creation
Account creation
To begin using Survicate with ShopWired, create an account at the Survicate Website. Survicate will provide you with a JavaScript snippet.
Theme installation
Theme installation
To dispay Survicate surveys on your ShopWired website, Survicate will provide JavaScript code snippet that needs to be added to your ShopWired website, similar to the example shown below:
<script type="text/javascript"> (function(w) { var s = document.createElement("script"); s.src = "https://survey.survicate.com/workspaces/WORKSPACE_ID/web_surveys.js"; s.async = true; var e = document.getElementsByTagName("script")[0]; e.parentNode.insertBefore(s, e); })(window); </script>
The script shown above is provided as an example only. You must copy the exact script provided in your own account, as the script and any ID values will be unique to your website.
Add this code to your theme’s master.twig file so that it loads on every page of your website:
- Navigate to Website > Themes
- Select the
code editoroption for the theme you want to edit - Paste the Survicate script just above the closing
</head>tag - Save changes
Display pop-up surveys on a specific website page
Display pop-up surveys on a specific website page
For surveys to appear only on a specific page, Survicate will provide JavaScript code snippet that needs to be added to your ShopWired website, similar to the example shown below:
<script type="text/javascript"> (function(w) { var s = document.createElement("script"); s.src = "https://survey.survicate.com/workspaces/WORKSPACE_ID/web_surveys.js"; s.async = true; var e = document.getElementsByTagName("script")[0]; e.parentNode.insertBefore(s, e); })(window); </script>
The script shown above is provided as an example only. You must copy the exact script provided in your own account, as the script and any ID values will be unique to your website.
- Navigate to Website > Themes
- Select
customise your themefor the theme you'd like to install it on - Select
add a new section - Select the
custom HTMLsection type - Paste the code snippet into the Custom HTML setting
- Select out of the section and use the theme editor to position the form on the page
Surveys will display only on pages where the Survicate script is added as a custom HTML section.
Display feedback buttons on a specific website page
Display feedback buttons on a specific website page
For feedback buttons to appear only on a specific page, Survicate will provide JavaScript code snippet that needs to be added to your ShopWired website, similar to the example shown below:
<script type="text/javascript"> (function(w) { var s = document.createElement("script"); s.src = "https://survey.survicate.com/workspaces/WORKSPACE_ID/web_surveys.js"; s.async = true; var e = document.getElementsByTagName("script")[0]; e.parentNode.insertBefore(s, e); })(window); </script>
The script shown above is provided as an example only. You must copy the exact script provided in your own account, as the script and any ID values will be unique to your website.
- Navigate to Website > Themes
- Select
customise your themefor the theme you'd like to install it on - Select
add a new section - Select the
custom HTMLsection type - Paste the code snippet into the Custom HTML setting
- Select out of the section and use the theme editor to position the form on the page
Feedback buttons will display only on pages where the Survicate script is added as a custom HTML section.
Embedded surveys on a page
Embedded surveys on a page
allow you to display a full survey directly within the content of a page using an iframe. Survicate will provide you with an iframe code snippet, similar to the example shown below:
<iframe src="https://survey.survicate.com/YOUR_SURVEY_ID/" width="500" height="330"></iframe>
The code shown above is provided as an example only. You must copy the exact code provided in your own account, as the code and any ID values will be unique to your website.
- Navigate to Website > Themes
- Select
customise your themefor the theme you'd like to install it on - Select
add a new section - Select the
custom HTMLsection type - Paste the code into the Custom HTML setting
- Select out of the section and use the theme editor to position the form on the page
Recommendations
Recommendations
- Use a single Survicate installation script to avoid duplicate survey instances.
- Adjust iframe width and height to match your page layout.
- Test each survey type after publishing to confirm correct display and behaviour.
